PRIVACY POLICY

The following privacy principles have been established, by Signature Bank, in order to maintain the security and confidentiality of our customer’s personal information.

INFORMATION THAT IS COLLECTED:

The type of information that we collect on our customers is considered non-public information. Non-public information means information about our customers that we accumulate in connection with providing them a financial product or service. This could include information such as name, address, telephone number, account balances, payment history, or overdraft history.

Signature Bank does not share our current or previous customer’s non-public information with non-affiliated third parties except as permitted by law.

RIGHT TO PERSONAL PRIVACY:

Through our every day operations Signature Bank safeguards and maintains confidential information on our customers. The information we collect and retain is complied from applications, customer transactions with Signature Bank and with other parties, our affiliates, and from reports that are provided by consumer reporting agencies. It is the policy of Signature Bank to protect the privacy of this confidential information, especially in light of the increasing attempts from outside sources to obtain this information without customer consent. Signature Bank will implement strong internal controls, ongoing employee training and a strict adherence standard to insure customer privacy.

It is the policy of Signature Bank to comply with federal and state laws and regulations affecting consumer privacy, including the Fair Credit Reporting Act and the Right to Financial Privacy Act. In that respect, bank employees will use, collect and retain information on consumers only when there is an appropriate business purpose to do so. We use this information to provide our customers with financial products and services, to manage and protect their account(s) and records, and to comply with certain laws and regulations in order to improve the services, which Signature Bank may offer to them. We may disclose all of the information we collect such as name, address, telephone number, account balances, payment history, or overdraft history, to companies that perform marketing services on our behalf or to other financial institutions with whom we have a joint marketing agreement/or partnership. (Any outside vendor or service company that is contracted by Signature Bank to provide support or services for the bank (for example: check printers, preparation and the mailing of account statements, remote deposit services, ATM Debit Card and VISA credit card services, merchant processing, property appraisals), Signature Bank obtains an agreement ensuring protection of confidential information about their customers.

Should a customer decide to close their account(s) or become an inactive customer, we will adhere to the privacy polices and practices as described in this policy.

CONFIDENTIALITY, SECURITY AND THE INTEGRITY OF YOUR INFORMATION:

It is the policy of Signature Bank to limit employee access to customer information to those situations in which there is an appropriate business purpose for the employee obtaining the information. Customer information may not be reviewed simply out of curiosity and may not be shared with others without authorization. We maintain physical, electronic and procedural safeguards to protect our customer’s non-public information in order to comply with federal and state regulations. Signature Bank’s Security Officer will monitor employee access to customer information. Senior Management will take appropriate disciplinary measures, as needed, to ensure adherence to this policy.

It is the policy of Signature Bank to implement procedures, which enable us to assist customers by telephone concerning their accounts, and at the same time, protect their privacy. In order to protect customer privacy, Signature Bank must limit the information provided by phone and the circumstances under which that information will be provided. Callers must positively identify themselves before they can be provided any information pertaining to their account(s). Procedures will be implemented which enable employees to quickly detect whether or not the caller is actually entitled to the requested information.

Should Signature Bank suspect an unlawful attempt to obtain a customer’s confidential information, a Suspicious Activity Report will be filed and appropriate regulators notified. Local law enforcement agencies will be alerted when immediate action is necessary or their awareness otherwise warranted.

MAINTAINING ACCURATE CUSTOMER INFORMATION:

It is the policy of Signature Bank to maintain updated, complete and accurate information on our customers. If a customer finds incorrect information on their account records, they should report it promptly to the bank. Any necessary corrections conveyed by the customer shall be made as soon as practicable. Signature Bank will properly discard private information, which is not needed, and maintain private information in a form, which protects the customer to the extent possible in case of a burglary.

In order to notify our customers of our commitment to guarding their privacy, this policy is available for public review. Bank employees should express our commitment to customer privacy and the availability of this policy when communicating with present and potential customers.

If a customer has any questions or concerns about this policy or the accuracy of information about their account(s), they should contact the bank about these concerns at 970-674-3600.

Privacy in an electronic environment is addressed in Signature Bank’s Customer Information Security Policy.

355 Eastman Park Drive, Windsor, CO 80550 – 970-674-3600
6801 West 20th Street, Greeley, CO 80634 – 970-330-1200


 

 

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355 Eastman Park Drive - Windsor, Colorado | Phone: 970-674-3600 | Fax: 970-674-3610
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